The question remains if whether or not companies are making good use and being of importance in creating social media profiles. The good thing about social media profiles is that it allows the customer or client to stay in touch with their organization, brand or company via the touch of their fingers. 
The world in which we are living today is rapidly turning into a technological atmosphere. Everything is now done through the internet. Most companies such as Oglivy have solely taken Public Relations traditional form of marketing to a digital marketing platform.  
There are some companies that are well profiled, companies with great statuses, so much that having a social media profile will not be necessary. Companies such as Apple, Maserati, Mecerdes and Vodacom to mention but a few, these are companies that have well established profiles from the physical form of their market and their websites can speak for them on the technology note.
Although, there are companies who need profiles on social media to enable them to reach a greater market, companies such as CellC, a telecommunications company in Zimbabwe called Netone, which needs a social media profile. This is because they fail to inter-act actively with their clients and this reduces their chances of being well marketed.
A company that has benefited from social media is that of Shift social design investigation. This organization assists in giving a platform to individuals who aspire to be graphic designers in future. It allows them to post their work on the organizations facebook page and the piece of work to get the most “likes”, gets opportunity to showcase their talent.
However, there are some companies that use social media for the wrong reasons. It appears as if MTN manipulates its clients by advertising that its blackberry internet service is free and yet when you try to use it, you are supposed to pay a certain fee for you to be connected. This is deceitful and they lose customer loyalty which is not their main goal after all.  This goes no to show that not all companies need social media profiles, because of their statuses, however if they do have them they should insure that they make good use of them rather than abuse them.